Shipping Policy
Updated 1/16/24
Wholesale orders
Please allow a processing time of 3-5 business days for your order. The shipping time is estimated at 14 business days, excluding holidays and weekends. Please note that wholesale orders, dispatched from a separate warehouse, are ineligible for cancellation or refund. Upon shipment, an email notification will be sent to you. Please refer to the email to track your package.
Regular orders
Please allot 2-3 business days for the processing of your orders. Once your package is on its way, expect a confirmation email with the tracking number.
During promotions and holidays, estimated processing times may vary. Please factor in additional time for processing, shipping, and delivery, especially during peak seasons. Be mindful of potential delays related to customs and carrier services that could impact delivery times.
All orders are shipped via USPS Mail from Jacksonville, NC.
Please note: Shipping times may be subject to change based on card validation. Divine Designz Cosmetics retains the right to postpone shipment or cancel any order suspected of fraud or unauthorized activity.
*We are NOT responsible for any lost or stolen packages.
*If USPS has marked package as delivered, then we are NOT responsible.
International orders are shipped USPS First Class or Priority Mail.
USPS International First Class Mail takes approximately 7-21 business days to arrive to your country of origin.
USPS Priority Mail International takes approximately 6-10 business days to arrive to your country of origin.
Divine Designz Cosmetics is not responsible for any lost or stolen shipments.
Important Note: If there is a problem with your package delivery or tracking number, please contact the courier (USPS) directly.
USPS International Customers: 1-800-222-1811
Should you have any questions or concerns, please contact us at info@divinedesignzcosmetics.com and we will get back with you as soon as possible.
Expect your order to take around 3-4 business days to process. Once shipped, it should reach you in approximately 14 business days (excluding holidays and weekends). Keep in mind that wholesale orders, coming from a different warehouse, can't be canceled or refunded. We'll shoot you a shipping email when your order hits the road, so you can easily track it. Thanks a bunch for your patience and understanding!