Beauty Studio Policies

Jacksonville Nc makeup salon policies

PLEASE READ PRIOR TO BOOKING

Deposit Policy

A 50% is required for all bookings unless stated otherwise. Remaining balance will be due once your service is complete. All deposits are non refundable and non transferable.

Cancellation Policy

In the event that you have to cancel your appointment, please do so at least 24 hours before your scheduled time. Deposits are non-refundable.

No Show Policy

If you schedule a appointment and do a "no show", your deposit will be lost and you will not be able to schedule any future appointments.

Reschedule Policy

In the event that you are unable to make your scheduled appointment you reschedule one time without any penalties. If you have to reschedule that same appointment again, your original deposit will be lost.

Late Policy

Please be courteous of my time and let me know if you are running late as there will be a $10 late fee added if you are 10 mins late. If you are more than 15 mins late, your appointment will be cancelled. This policy is in place in order for me to service other clients that have booked appointments.

Walk-in Policy

Walk-ins are only taken in between scheduled clients and on a first come, first serve basis.

Bookings

Appointments can be booked online 24/7 through our booking engine (Acuity Scheduling) or by calling our salon at 910-355-5565. To book an appointment online, click the BOOKING tab at the top of our website choose the service, date and time you desire. The next screen will be for you to pay your deposit through PayPal. You can choose to pay just the deposit or the cost of the whole service. Once your payment have been received, you will automatically receive a confirmation email confirming your date and time.

If you choose to book by calling our salon, deposits can be paid over the phone with a valid debit or credit card.

Travel Rates

All services and rates are valid at Divine Designz Cosmetics only. On-site services are only available for those receiving Bridal services. Please email makeup@divinedesignzcosmetics.com for more info and detailed rates.

Terms & Conditions

Divine Designz Cosmetics reserve the right to cancel any appointments that do not adhere by the policies listed on this page. Prices are subject to change without notice. Occasionally we run specials on our services. Special prices are only valid within the given timeframe and cannot be combined with other specials or offers. They will be posted on all social media platforms, email and acuity scheduling. We may from time to time send you promotional emails to the email address you provide. You may unsubscribe at anytime by clicking the unsubscribe button at the bottom of the email. We will never ask for sensitive information via email. By booking with our salon you agree to these terms and conditions.

PLEASE NOTE:

We accept cash and all major credit cards. Sorry, we do not accept checks.

Your appointment is ONLY secure if your deposit has been paid. If not, your appointment will be open for someone else to book.

NO CHILDREN are allowed unless receiving a service**

*PLEASE ONLY ALLOW ONE ADDITIONAL PERSON TO ACCOMPANY YOU DURING YOUR APPOINTMENT. NO EXTRA COMPANY IS ALLOWED AS OUR SEATING IS LIMITED.